Shipping & Returns
Returns - Since this business is beginning to bloom, managing returns single-handedly is challenging. Nevertheless, in the unfortunate event of receiving a defective or damaged product due to shipping, simply send a photo and video of the affected item to my email. I am committed to personally addressing your situation and ensuring a satisfactory resolution. Email : Torres.elegance0@gmail.com
Shipping - Please wait approximately 2 weeks for your product's arrival. While shipping typically requires only 2-5 days to reach its destination, each pen is meticulously handmade and packaged by myself before being dispatched. I sincerely thank you for your patience and understanding. Rest assured, I spare no effort in ensuring your utmost satisfaction with every purchase!
All pens are carefully made by hand!
Turned on the lathe, each piece is then adorned with a special adhesive and polished to an exquisite 12,000-grit finish. This dedicated process ensures that every pen embodies the elegance and refinement deserving of the most discerning of individuals.